2016 - Present

Account Executive • Sales • Forecasting • New Business Development • Relationship Builder • Networking • Technology Event Planning • Upselling • Maintenance Contracts • Team Builder • Training Director Information Technology • Technology Management • Problem Solver • Technology Procurement Business Analyst • Executive Management • Infrastructure Design & Management • Executive Leadership • Manage Vendor Relationships • Decision Maker • Program Sponsor • Apple Systems Integrator •                 Lease Management • Consulting • Budgeting

Glen Groat

Technology / Management

1993 - 2016

Glen Groat

​2411 Corner Rock Road, Midlothian, VA 23113
glen@glengroat.com | (804) 389-1185​

PROFESSIONAL SUMMARY

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​EMPLOYMENT HISTORY                                                                                                      

Alliance Technology Group

7010 Hi Tech Drive

​Hanover, MD 21076


Alliance Technology Group is a North American Systems Integrator. We provide technology solutions and services to commercial and government organizations. Alliance specializes in IT Infrastructure; Physical & Cyber Security, HCI, Storage, Systems and Networking. The organization was founded in 1997 and has headquarters based in Hanover, MD.


Account Executive

  • Consultative based sales to customers to find complete solutions using multiple products.
  • Provide exceptional account management to ensure the customer is satisfied with the sales and services provided by Alliance Technology Group.
  • Cultivate new business in both the commercial and government organizations. Drive sales through multiple channels.
  • Grow technology footprint with current customers by recommending products that create an enhanced solution.
  • Meet and exceed sales quotas.
  • Solve customers’ technical and resource problems using technology, cloud, or managed services.
  • Create end to end custom solutions to meet customer expectations.
  • Continuously learn new technologies and the benefits to consumers.
  • Work closely with manufacturers to ensure one voice when delivering information.
  • Drive customer satisfaction using all tools available to keep the customer top of mind.
  • Maintain forecasting and sales current for review by management. 

 

​The Martin Agency                                                                                                                                                                               
One Shockoe Plaza
Richmond, VA 23219


​The Martin Agency is one of the top creative advertising agencies in the world. Large accounts included Geico, Walmart, Discover Card, Mercedes Benz and others. It is also part of the Interpublic network of companies with organizations spread across the globe.


VP | Associate Director ITS

  • Teamed with executive management to create strategic plan for IT.
  • Drove large scale technology initiatives.
  • Sold ideas to management for the use of technology to improve work processes.
  • Delivered Microsoft Lync unified communications platform to the agency staff.
  • Sold executive management on a Xinet digital asset management system to allow process enhancements and easy access to audio, video, photography, and print work.
  • Expanded the use of Apple computers in departments with the use of virtual desktops for Windows only applications.
  • Achieved a concierge level culture in IT that provides an exceptional level of service to the staff.
  • Maximized dollars spent on the IT budget by negotiating technology purchases and lease rates with vendors.
  • Contributed to international presence by designing technology for the London office. 


VP | Network Engineer Manager                                                                                                             

  • Managed a team of Network Engineers.
  • Developed security procedures.
  • Proposed new Infrastructure.
  • Achieved network services uptime to 99.99 percent.
  • Improved Apple access speed to storage by upgrading the network backbone and core switches. 
  • Increased storage availability by migrating to NetApp and taking hourly snapshots for recovery.
  • Migrate from traditional phone system to Cisco IP telephony.


Systems Engineer Manager

  • Improved process for imaging computers and rollouts to staff.
  • Grew use of Apple computers throughout the agency.
  • Reduced the time it takes to migrate end user’s data to a new machine.
  • Achieved high level of customer satisfaction found by using after call surveys. 
  • Minimized system issues by introducing 2-year lease cycles.


Education
Virginia Commonwealth University
Richmond, VA 23284
Area of Study: Bachelor of Science, Business Administration and Management